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Case Study: CAMS Powers Grid Reliability at Netrality’s Houston Data Center
Consolidated Asset Management Services (CAMS) provides 24×7 remote operations and asset management for critical energy infrastructure across the United States. To support its mission-critical Remote Operations Center (ROC), CAMS needed a secure, resilient, and scalable environment capable of operating without interruption—even during severe weather events.
CAMS’ Customer Story
Consolidated Asset Management Services (CAMS) is a Houston-based energy services company trusted with more than $100 billion of energy infrastructure assets worldwide. Since 2007, CAMS has delivered reliable fuel, transportation, and power across the U.S. Its teams manage and operate a diverse portfolio of power generation and midstream assets—including renewable energy (wind, solar, and battery storage), hydroelectric plants, and combined cycle facilities—ensuring safe, compliant, and efficient performance.
The Challenge: Building a Mission-Critical Remote Operations Center
CAMS needed a secure and resilient home for its 24×7 Remote Operations Center (ROC) to manage renewable and conventional energy assets nationwide. The facility had to meet strict compliance standards, deliver continuous uptime through severe weather events and flooding, and support efficiency by consolidating operations into a single hub rather than multiple costly sites. At the same time, CAMS required room to scale quickly as its ROC team and customer base grew. Without the right environment, they faced risks of downtime, regulatory gaps, and diminished customer confidence.
The Solution: Why 1301 Fannin
Netrality’s 1301 Fannin facility provides CAMS with the resilient, secure, and scalable environment needed for its mission-critical ROC. With redundant power and network systems, layered security, and hurricane-ready infrastructure, CAMS was able to consolidate operations into a single hub
instead of maintaining costly backup sites. 1301 Fannin combines proximity to a carrier-rich interconnection environment and CAM’s corporate headquarters, located minutes away. This ensures uninterrupted visibility and control of assets nationwide—while giving operators the confidence to perform at their best.
Business Results: Resilience, Compliance, and Scalability
By anchoring at 1301 Fannin, CAMS gained the resiliency, compliance, and scalability required to support critical energy assets nationwide. The company has expanded seamlessly from a small office into a large, operator-driven ROC, and is confident that the infrastructure can accommodate future growth. During Houston’s severe storms and hurricanes, CAMS maintained continuous operations, housing operators safely onsite and avoiding costly downtime. With Netrality’s responsive staff and network-rich interconnection environments, CAMS delivers uninterrupted visibility and control to customers, reinforcing trust and strengthening its position as a premier provider.
Customer Perspective: Come See for Yourself
“Netrality provides resiliency and structural stability, with everything you need for your ROC or
whatever services you manage. 1301 Fannin is ideal for your regional headquarters, satellite
offices, or hybrid teams that need secure access to core infrastructure- come see for
yourself.”— Michael Carrizalez, Remote Operations Center Manager, CAMS
Why Netrality: Resiliency Without Compromise
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At 1301 Fannin, CAMS operates with confidence knowing the facility’s redundant power, carrier-dense connectivity, and hurricane-ready infrastructure safeguard around-the-clock operations. Built to Tier III standards with N+1 backup power and redundant UPS systems, 1301 Fannin gives CAMS the resilient foundation needed to keep customer operations running without interruption. The facility’s office space also gives CAMS a secure, centralized hub to manage operations alongside critical infrastructure.
Scaling Seamlessly with Growth
CAMS has expanded from a small office into a large operator-driven footprint inside 1301 Fannin. Netrality’s team has supported each step, delivering new space, security enhancements, and network upgrades quickly to ensure operations scale without disruption. The ability to combine office space with direct proximity to IT equipment allows CAMS to grow efficiently while keeping operators close to the assets they monitor.
Responsive Support, Trusted Partnership
Beyond infrastructure, CAMS values the people behind 1301 Fannin. From engineering and networking to security and facilities, Netrality’s staff consistently delivers fast, hands-on support. As Michael Carrizales, ROC Manager explains: “Ongoing support has been phenomenal—A+ across the board. It almost seems instantaneous that I get a response from the Netrality team.” That responsiveness, reinforced with backup power and secure office environments suited for network and service control centers, gives CAMS the confidence that both its operators and customers are
supported around the clock—while managing performance, security, and availability from a centralized hub.
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